FAQ

Frequently Asked Questions

Find your answers here

Get solutions for occuring problems. Access information about Kameleo and browser fingerprinting

What is browser fingerprinting?

Browser fingerprinting is a technique how you become uniquely identified and tracked while you are just surfing the web. Your browser configuration and Operating System makes you unique.

 

With Kameleo you can beat all kinds of browser fingerprinting and have 100% privacy on the internet.

 

Learn more about it on our website: https://kameleo.io/learn-more-about-kameleo/

What is Kameleo?

Kameleo is a software solution to defeat browser fingerprinting and reach 100% privacy on the internet.

 

If you install Kameleo, sites won’t track you and your identity will be safe.

 

Learn more about it in our knowledgebase: https://support.kameleo.io/article/how-kameleo-spoofs-browser-fingerprint/

What can I use Kameleo for?

You download the Kameleo Client and you can configure it for an ultimately safe browsing sessions.

 

  • You can run and organize multiple online profiles at the same time. Browsing with 2 or more different IPs are possible. See video: https://youtu.be/_YqqpOoIN5Y
  • You can simply run quick anonymity function to browse without traces.
  • Choose a required language how you want to run a browser profile.
  • Change your browser fingerprint naturally so websites won’t block and won’t detect you.
  • For agencies task automation is also coming soon.
How to get Kameleo Client software?

You can download the latest version of the Kameleo Client software from our website’s Downloads page.

Are we logging anything?

Absolutely not. As we are fighting very hard for privacy on the internet we are not logging anything. So no worry, we are not logging any websites you visit or any other content related to your browsing.

 

Read more about it on our knowledgebase: https://support.kameleo.io/article/what-traces-do-i-leave-is-the-data-online-or-offline/

How to login to Kameleo

You can use the same username / email and password on the website and on in the Kameleo Client.

 

In order to login to the Kameleo Client you will need an active subscription. You can buy it on this website.

 

After your order has been completed (payment verified), you’ll have to wait 5-10 mins until you can log into Kameleo.

 

More info on our knowledge: https://support.kameleo.io/article/login-to-client/

How can I buy Kameleo subscription

We have different subscriptions. You can find them on the Pricing page : https://kameleo.io/pricing/

 

During checkout you will be able to pay with credit card or with cryptocurrencies for better privacy. We support:

  • Bitcoin
  • Ether
What happens if I have an active subscription and I buy a new one?

You can do it, and the new subscription will be added to your existing one. This way you can use Kameleo continuously.

My antivirus software alerts me during the use of Kameleo, is it a problem?

During the installation antivirus software can block the installation. We suggest you to turn it of during installation.

 

The antivirus software can also warn you during you use Kameleo. It won’t harm your computer. The antivirus warns you because of the technologies how Kameleo beats browser fingerprinting. No worry, try to turn off antivirus for Kameleo, or just simply ignore it.

How can I earn money? Affiliates program

On the Affiliates account page (Under My Account) you can find more information about our bonus program.

 

After you become an affiliate you can send out your affiliate links. If someone purchases a Kameleo subscription you will receive bonuses.

How can I set up Kameleo with Proxifier?

Kameleo is fully compatible with Proxifier.

We created articles about how you can it up. Read it in our knowledgebase: https://support.kameleo.io/article/set-up-kameleo-with-proxifier/

 

Also note: You can connect a proxy with the built in proxy management. It means you won’t have to use Proxifier. You can simply configure the connection to a proxy within the app. Read about it in our knowledgebase: https://support.kameleo.io/article/built-in-proxy-management/

How does the support work?

If you couldn’t find solution on this page, you should check out our knowledgebase: https://support.kameleo.io/

We provide solutions for many commonly asked questions and you can find articles about browser fingerprinting and tutorials about Kameleo.

 

I you still have an issue, you can submit a ticket under Support menu.

 

Please provide us as much information as you can. Read this article about how you should send us a support ticket: https://support.kameleo.io/article/how-to-send-a-proper-support-ticket/

 

Due to capacity limitations our support is for users with active subscription. Though you should also submit a ticket if you have problems with purchasing a subscription.

 

Our team will respond in 72 hours. Please understand that we are working hard to make privacy great again, so we have limited capacity to answer tickets. The more info you provide the easier it will be to solve your issue.

Contact Us

If you want to contact our team for collaboration, you can click here or write to hello [at] kameleo [dot] io

Learn more

Hope you’ve found answers here, if not, you can read much more about browser fingerprinting and Kameleo on our website. Or have a look at our knowledgebase.

Support

If you didn’t find answer here for your technical question you can still submit a ticket to us. It is a service that is mainly for customers, so due to our limited capacity we will respond for users with active subscription. If you have a question connected to the purchase of a subscription feel free to submit a ticket

Respond time

Due to our limited capacities we can provide support with a 72-hour respond time for active users. There is a big chance you can find answers about Kameleo here on the FAQ page or in our Knowledgebase.